Shipping policy

Shipping

Domestic (United States)

Rate: Shipping is never more than $7.99 for any US order. Lighter items like tees and sports bras cost less. Orders over $120 ship free. The exact amount is calculated at checkout based on your order.

Processing: 24-48 hours. Orders placed on weekends are processed Monday.

Delivery: 5-10 business days with real tracking provided via email.


International

Rate: $10-30 depending on destination.

Delivery: 10-30 business days depending on country and customs processing.

Note: International orders may be subject to local customs duties and taxes. These are the responsibility of the buyer.

All orders ship via our worldwide fulfillment partners with real tracking numbers. You will receive a shipping confirmation email with tracking details as soon as your order ships.

 

Return Policy

14-Day Return Policy

We want you to be happy with your purchase. If something does not fit or is not what you expected, you can return it within 14 days of delivery.

To be eligible for a return:

  • Item must be unworn, unwashed, and in original condition
  • Tags must still be attached
  • Return must be requested within 14 days of delivery
  • Items purchased on sale or with discount codes are eligible for return

How to start a return:

  • Email us at [email protected] with your order number
  • We will provide a return shipping label and instructions
  • Once we receive the item and confirm its condition, we will process your refund
  • Refunds are issued to the original payment method within 5-10 business days

Not eligible for return: Items that have been worn, washed, altered, or have tags removed.

 

Exchanges

Need a different size? We recommend returning the original item and placing a new order for the correct size. This is the fastest way to get the right fit. Use code FROGBITE for 10% off if it is your first order.

Questions about shipping or returns? Contact us